Responsible gambling
We are committed to providing a safe and enjoyable gaming experience for all our players. We understand that problem gambling can have serious consequences, both financially and emotionally. Our goal is to help you stay in control and make informed decisions about your gaming habits.
Setting Limits
To ensure that you have a fun and responsible gaming experience, we recommend setting limits on your deposits, bets, and sessions. You can do this by:
- Setting daily, weekly, or monthly deposit limits
- Establishing betting limits for each game
- Using our Reality Check Tool to track your session duration and spending
Time-Outs and Self-Exclusion
If you feel that you need a break from gaming, we offer the following options:
- Temporary Time-Out: You can voluntarily suspend your account for 24 hours to 30 days. During this time, you will not be able to access your account or place bets.
- Permanent Self-Exclusion: If you feel that you need more extensive support, you can choose to self-exclude from our site permanently. This will block your access to the site and prevent any further gaming activity.
Session Reminders
We also offer session reminders to help you stay in control:
- Pop-up notifications at 30, 60, or 90 minutes of continuous play
- Countdown timer option
Loss Limit Tool
To help you manage your bankroll more effectively, we have introduced a Loss Limit Tool. You can set a maximum net loss per day, week, or month, and our system will automatically suspend your account when this limit is reached.
GamCare Endorsement
We are proud to display the GamCare seal in our footer, demonstrating our commitment to responsible gaming practices.
Support Organizations
If you need further assistance or support, we recommend contacting:
- SOS Joueurs (Quebec): 1-800-JOUEURS
- Gambling Helpline: 1-800-GAMBLER
These organizations offer confidential and professional help for problem gamblers.
Age Verification
We take the issue of age verification seriously. Upon registration, you will be required to provide proof of your age, which will be linked to provincial identity verification databases where applicable.
By taking these steps, we hope to ensure that your gaming experience is both enjoyable and responsible. If you need further assistance or support, please do not hesitate to contact us.